IT Security

As technology is advancing so quickly allowing Information Technology to be embedded in nearly all business activities, there are always new threats constantly putting pressure on IT Infrastructures. As a result protecting valuable IT resources is a must and fundamental for any business to survive. Security which is not effectively managed can cause major problems to any company and can take a considerable amount of time and money to recover.

Hemini offers a comprehensive range of security solutions to help protect your IT Infrastructure.

Our services utilise the latest technologies available and have been specially designed to manage both external and internal threats in a simple and effective manner.

Security Services offered:

• Anti-virus
• Firewalls
• Spamming / Email Filtering
• Network Security
• Virtual Private Network
• Backup and Disaster Recovery

Installation and Set up of Hardware and Software

In today's IT reliant environment, it can be extremely frustrating when the integral hardware that your business infrastructure relies on, doesn’t function correctly.

For that reason we provide you with engineers who have an advanced knowledge of technical matters. Our staff are qualified professionals with formal training in Lenovo, IBM, HP, Microsoft, Cisco and other leading manufacturer technologies. Staff fully test and check compatibility with hardware components to make sure everything runs as smoothly as possible.

Services include:

• On-site survey
• Hardware upgrade / customization
• On-site installation / integration

Support and Maintenance

We put our customer's needs first, tailoring our service to meet your requirements. We offer a complete peace of mind and security assured package that comes from knowing you are safe and protected in our hands.

We provide a one-stop solution supporting the entire IT infrastructure including Hardware (Computers, Servers, Workstations and Peripherals), Networks and Operating Systems, Software applications, Updates and Upgrades. This competitively priced service allows our customers to budget for their technical support needs over a fixed year period.

Packages:
› 2-Hour response
› 4-Hour response
› 8-Hour response
› Next business day

All onsite contracts are flexible, customised to individual customer needs and include the following options as standard:

- Remote User and Server Support.
- Help Desk telephone support.

System and Network Infrastructure Solutions

We will guide and advice you through all the steps related to integrating and maintaining the infrastructure you need to build a successful business model. Starting from analysing your needs to reviewing and maintaining your system, always providing the latest technology available. We will provide you a one stop solution to all your requirements.

Infrastructure development requires a high level of expertise and understanding. It is rarely neither practical nor economical to integrate this expertise into the companies itself; hence the need for a single, reliable and experienced partner becomes indisputable. With our track-record Hemini Plc can be that partner for you.

Services Include:

• Network Security
• Routers and Switches
• Backup and Recovery Strategy
• Cabling
• Email Management

Remote Monitoring

IT infrastructure monitoring is essential to any business maintaining a proficient system to deal with today’s technological demands.
Our comprehensive IT monitoring service follows structured policies and procedures to enable our IT support team to troubleshoot and look out for potential problems before they escalate. We provide round the clock 24x7 proactive monitoring whenever required.

We offer a secure connection between a client site and Hemini using a Virtual Private Network (VPN). With a VPN we can effectively monitor, assist and manage your IT Infrastructure remotely.

We provide the following benefits:

• Secure remote service
• Industry certified network management tools
• Automatic notifications to our helpdesk
• Rapid response times to any system failures
• Availability to engineers on demand

Mobile Solutions

With the internet being widely available on phones, palm tops and other mobile computing hardware it is no surprise that users need to be able to access information while they are out and about.

Hemini offers a complete range of mobile computing devices such as Laptops, Personal Digital Assistants (PDA) and Smartphone’s to bring the benefits of mobile computing to you. As a Microsoft Certified Partner we are very aware and experienced in MS Exchange and Windows Mobile applications allowing us to effectively assist in delivering mobile solutions to you.